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Improving Performance by Helping Good People Achieve Great Results

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Today’s business environment is more complex than ever. Global influences, technology disruptions, regulatory shifts, and other distractions are changing the landscape. To stay relevant and competitive, conventional approaches won’t cut it any longer. Leading companies are responding by changing their core mindset on learning and equipping their employees to produce only the outcomes that will drive real impact to their business.

During a recent webinar I partnered with Butler Newman to discuss those challenges and how to overcome them.

If you missed the webinar, a recording is now available. But if you’re looking for the Reader’s Digest version, the following is a quick look at some of the key takeaways we offered:

  • The four essential strategies to improving performance are found in the acronym TOPS:
    • Identify TOP performers delivering the desired results
    • Uncover the OUTCOMES they focus on delivering
    • Teach PEOPLE to produce those same outcomes
    • Coach those people to deliver SUCCESS
  • Every project has, at its heart, a Game Changer—someone who sees what is possible and fights through the barriers to bring it to fruition. Game Changers all exhibit:
    • Recognition that the old model no longer works
    • An active search for a new approach to improving performance
    • A willingness to take some personal risk as a Vanguard Leader
    • The perseverance to see it through to success

More information about one Game Changer and how she succeeded, along with a detailed guide to the process, can be found in our recent book Game Changers: Driving Performance by Focusing on What Matters. There is much more to discuss on this topic. I encourage you to continue the conversation with us at http://www.longandnewman.com/.


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